Given that telemedicine is here to stay, it is very important to know how we can make the most of all the advantages that these solutions offer. In this sense, online consultations are one of the solutions that provide the greatest benefits in terms of flexibility and ease of use, especially in summer, when mobility increases. Of course, as long as they are non-urgent consultations, follow-up of patients already undergoing treatment and in which no physical examination is required.
Make inquiries through secure platforms and top-tier providers. It is recommended that the medical provider chosen to enjoy telemedicine services be first class, offer a medical network of accredited professionals with demonstrable experience, and have reliable communication channels, due to the sensitivity of the data that are handled. In this sense, it is also convenient that the email used to access this type of solution is secure.
Assess all technological requirements. It may happen that the online appointment requires downloading an application or registering on a platform. Therefore, it will be necessary to inform yourself in advance and choose the device (computer, tablet, smartphone...) that best suits the tool and the services that are going to be used. It is also important to be aware of the battery and choose a safe and fast network line, to avoid the appointment being interrupted. In case there is a technical problem during the consultation, it is a good idea to have a contact number on hand.
Choose a quiet and discreet place for the consultation. For the meeting, it is necessary to choose a quiet place, where it is possible to hear the medical professional clearly and where there are no possible distractions. In addition, since medical data will be discussed, it is recommended that the appointment be made privately.
During the consultation: be clear and concise, and have the necessary medical information at hand. You have to get to the point and clearly state the reason for the consultation, the concerns you have about it, the doubts you want to resolve and what is expected from the visit. You have to start with the most important and not overlook anything. To do this, it is necessary to collect all the information that the doctor may consider of interest :
What are the symptoms and since when does the disorder manifest? The more specific, the better: what do they consist of, when did they start, if they worsen or change depending on any specific circumstance (at a certain time, after eating, walking...), if they are intermittent or not, and if anything has been done to solve them and how it went.
Are you undergoing or have you recently undergone any treatment? It is also important to assess and tell the doctor in detail if you have taken any medication without a medical prescription or if you are following any treatment and why. Likewise, it will be necessary to specify if you are allergic to certain drugs or if you have ever suffered a reaction.
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What behaviors characterize our life habits? Smoking, drinking alcohol, a sedentary life or resting inadequately directly affect our quality of life, so it is necessary to share it with the doctor so that he can assess the direct impact on the disorder suffered or on the treatment to be followed.
What is the personal and family history?
Family medical history (parents, grandparents, children, and siblings) may also be relevant.
In addition to these questions, during the consultation it will be very important to try not to interrupt the health professional and to understand everything that is indicated . If you don't understand something because the terminology is very technical, don't be afraid to ask for clarification or take notes during the conversation. Once the diagnosis has been obtained, it is key to follow the indicated medical treatment.
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